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Meet Brandy 
the Fox

Salesforce Marketing Cloud's new mascot.

What do marketers and foxes have in common? A lot, actually.

Salesforce is known for its fun, National Parks-themed brand — especially its bevy of brand and product mascots. With increasing product adoption and a growing community of users, Marketing Cloud leadership approached the team and I to develop and pitch one of our own. 

After much study of our marketing buyer pain points and a deep dive into animal traits, I landed on the fox. And thus, Brandy was born. We officially launched her in August of 2021, via digital, social, and direct mail. I also produced the musical jingle for her announcement video, which was fun. 

Brandy has since become a fan favorite of marketers and Salesforce fans globally. 

INVOLVEMENT:

  • Provided supporting rationale and pitched a fox as the representative of Marketing Cloud — winning out over competing idea for a rabbit

  • Created the name, backstory, characteristics, personality, and values of Brandy the Fox character

  • Wrote and led copy direction for all of Brandy’s launch assets: her announcement blog post, direct mail kit, release video, social media promos and graphics

  • Composed the official Brandy theme music, featured in her announcement video 

Announcement Video + Social Promotion

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Direct Mail

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Brandy Announcement Blog

LAUNCH RESULTS:

 

1656 registered attendees to announcement webinar  

 

25,734,770 Twitter impressions

3,000 more organic views for announcement blog than the next high-performing post

 

Much higher-than-average form completes (41 to the next high performer's 29)

 

81 clicks-per-search (higher than the August average of 66) 

400+ mentions of #BrandytheFox across Facebook, Twitter, Instagram, and LinkedIn

 

Salesforce renamed internal "Marketing Innovation Awards" to “The Brandys” 

 

THE WORLD REACTS: 

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Copywriting: Kyle Brintnall, Pres Maxson

Art Direction: Michele Treinen

Character Art: Orm Domenique + Character Team

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